Privacy Policy

Zentrova respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following information:

  • Personal details (name, email, phone number)

  • Shipping and billing information

  • Account and transaction details

  • Communication with our support team

  • Technical data (IP address, device type, browser)

How We Use Your Information

Your information is used to:

  • Process orders and payments

  • Deliver products and services

  • Provide customer support

  • Improve our platform and user experience

  • Comply with legal and regulatory requirements

Data Protection & Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your payment information is processed securely through trusted payment providers. Zentrova does not store sensitive payment details.

Data Sharing

We only share your information with:

  • Verified sellers (for order fulfillment)

  • Payment and logistics partners

  • Legal authorities, when required by law

We do not sell or misuse your personal data.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request data deletion (subject to legal obligations)

For privacy‑related inquiries, please contact us at hello@zentrova.id